The passenger compartment of the Volkswagen Tiguan remained stable in the frontal offset test. Dummy numbers showed good protection of the knees and femurs of both the driver and passenger. Volkswagen showed that a similar level of protection would be provided to occupants of different sizes and to those sitting in different positions.  Protection was good for all critical body areas of the passenger.  Analysis of the deceleration of the impact trolley during the test, and of the deformable barrier after the test, revealed that the Tiguan would be an aggressive impact partner in a frontal collision. In the full-width rigid barrier test, chest protection of the rear passenger was rated as marginal, based on dummy readings of compression.  Moreover, analysis of the dummy readings in the pelvis showed evidence of a phenomenon known as ‘submarining’.  This can lead to abdominal injuries and the score was penalised, with protection rated as poor for that body region.  In the side barrier test, dummy numbers showed good protection of all critical body areas.  However, a post-test inspection revealed a tear of approximately 30mm in the curtain airbag.  The score for head protection was penalised and protection of this area reduced to ‘adequate’.  The same penalty was applied in the side pole impact, although the issue was not observed in that test.  Control of excursion (the extent to which a body is thrown to the other side of the vehicle when it is hit from the far side) was adequate. The Tiguan has a centre airbag mounted on the driver’s seat to mitigate against occupant to occupant injuries in such impacts.  Dummy numbers were good in Euro NCAP's test, with equal protection to the front driver and passenger.  Tests on the front seats and head restraints demonstrated good protection against whiplash injuries in the event of a rear-end collision.  A geometric analysis of the rear seats indicated marginal whiplash protection.   The Tiguan has an advanced eCall system which alerts the emergency services in the event of a crash.   The car also has a system which applies the brakes after an impact, to avoid secondary collisions.  Volkswagen demonstrated that if the car entered water, the doors, if locked, could be opened within two minutes of power being lost and that electric windows would remain functional long enough to allow occupants to escape.

In both the frontal offset and side barrier tests, good protection was provided to all critical body areas for both child dummies, and the Tiguan scored maximum points in this part of the assessment.  The front passenger airbag can be disabled to allow a rearward-facing child restraint to be used in that seating position.  Clear information is provided to the driver regarding the status of the airbag and the system was rewarded.  The Tiguan is equipped with an indirect 'child presence detection' system, which issues a warning when it recognises that a child or infant may have been left in the car.  All of the child restraint types for which the Tiguan is designed could be properly installed and accommodated in the car.

Protection of the head of a struck pedestrian or cyclist was predominantly good or adequate.  Protection of the pelvis was good or adequate, while that of the femur and of the knee and tibia was good across the whole width of the car.  The autonomous emergency braking (AEB) system of the Volkswagen can respond to vulnerable road users as well as to other vehicles.  In tests of its reaction to pedestrians, its overall performance was adequate.  The Tiguan scored close to maximum points for its performance when tested against a cyclist target, avoiding collision in most test scenarios.  The Tiguan protects against including ‘dooring’, where a door is suddenly opened in the path of a cyclist approaching from behind.  The AEB system performed well in all tests of its response to motorcyclists and the lane support function also performed well in this regard.

Overall, the autonomous emergency braking (AEB) system of the Volkswagen Tiguan performed well in tests of its reaction to other vehicles, including adequate performance in the head-on test scenarios.  A seatbelt reminder system is fitted as standard to the front and rear seats.  The car has an indirect driver status monitoring system, detecting driver fatigue.  The lane support system gently corrects the vehicle’s path if it is drifting out of lane and also intervenes in some more critical situations.  The speed assistance system identifies the local speed limit, and the driver can choose to allow the limiter to be set automatically by the system.