The passenger compartment of the Volkswagen T-Cross remained stable in the frontal offset test.  Protection of the driver’s chest was rated as weak, based on dummy readings of compression.  Dummy readings indicated good protection of the knees and femurs of both the driver and the front seat passenger. Volkswagen showed that a similar level of protection would be provided to occupants of different sizes and to those sitting in different positions.  Analysis of the deceleration of the impact trolley during the test, and analysis of the deformable barrier after the test, revealed that the Volkswagen T-Cross would be a somewhat aggressive impact partner in a frontal collision.  In the full-width rigid barrier test, protection was good for all critical body regions of the driver but was marginal for the chest of the rear passenger.  In both the side barrier test and the more severe side pole impact, good protection was provided to all critical body areas and the Volkswagen T-Cross scored maximum points in this part of the assessment.  Control of excursion (the extent to which a body is thrown to the other side of the vehicle when it is hit from the far side) was found to be good  The Volkswagen T-Cross does not have a countermeasure to mitigate against occupant-to-occupant injuries in such impacts.  Tests on the front seats and head restraints demonstrated good protection against whiplash injuries in the event of a rear-end collision.  A geometric analysis of the rear seats also indicated good whiplash protection.  The car has an advanced eCall system which alerts the emergency services in the event of a crash, and a  system to prevent secondary impacts after the car has been in a collision.  Volkswagen demonstrated that the doors and windows would be openable to allow occupants to escape in the event of vehicle submergence.

In the frontal offset test, tensile forces in the neck of the 10 year dummy indicated marginal protection.  In the side barrier test, protection of the head of the 10 year dummy was also rated as marginal, based on dummy readings of accelerations.  The front passenger airbag can be disabled to allow a rearward-facing child restraint to be used in that seating position.  Clear information is provided to the driver regarding the status of the airbag and the system was rewarded.    The Volkswagen T-Cross is equipped with an indirect 'child presence detection' system, which issues a warning when it recognises that a child or infant may have been left in the car.  Indirect systems are no longer rewarded by Euro NCAP. All of the child restraint types for which the Volkswagen T-Cross is designed could be properly installed and accommodated in the car.

Protection of the head of a struck pedestrian or cyclist was largely good or adequate, with poor results recorded on the stiff windscreen pillars and at the base of the screen.   Protection of the pelvis was mixed. Protection of the femur and that of the knee and tibia was good at all test locations.  The autonomous emergency braking system of the Volkswagen T-Cross responds to vulnerable road users such as pedestrians and cyclists, as well as to other vehicles.  In tests of its response to pedestrians, the system performed only marginally, and offers no protection to those to the rear of the car.  The system also provided marginal performance marginally in tests of its reaction to cyclists, with no protection against ‘dooring’, in which a door is opened into the path of a cyclist approaching from behind.  The AEB system’s response to motorcyclists was weak.

Overall, the performance of the autonomous emergency braking (AEB) system was marginal in tests of its reaction to other vehicles.  A seatbelt reminder system is fitted as standard to the front and rear seats.  The car has an indirect driver status monitoring system as standard, detecting driver fatigue but not distraction.  The lane support system gently corrects the vehicle’s path if it is drifting out of lane and also intervenes in some more critical situations.  The speed assistance system identifies the local speed limit.  The driver can choose to allow the limiter to be set automatically by the system.