The passenger compartment of the Volkswagen Multivan remained stable in the frontal offset test.  Dummy readings indicated good protection of the knees and femurs of both the driver and the front seat passenger. Volkswagen showed that a similar level of protection would be provided to occupants of different sizes and to those sitting in different positions.  Protection was good for all critical body areas of the front passenger.  Analysis of the deceleration of the impact trolley during the test, and analysis of the deformable barrier after the test, revealed that the Volkswagen Multivan would be an aggressive impact partner in a frontal collision.  In the full-width rigid barrier test, protection was good or adequate for all critical body regions of the driver and rear passenger.  In both the side barrier test and the more severe pole impact, dummy readings indicated good protection of all critical body areas. However, inspection of the pole test vehicle revealed that one of the clips which holds the side curtain airbag to the roof rail had become detached.  The score for the head was penalised for this unintended behaviour, both in the pole test and the side barrier impact where the airbag also plays a critical role. Control of excursion (the extent to which a body is thrown to the other side of the vehicle when it is hit from the far side) was found to be marginal  The Volkswagen Multivan does not have a countermeasure to mitigate against occupant-to-occupant injuries in such impacts.  Tests on the front seats and head restraints demonstrated good protection against whiplash injuries in the event of a rear-end collision.  A geometric analysis of the rear seats also indicated good whiplash protection.  The car has an advanced eCall system which alerts the emergency services in the event of a crash, and a system to prevent secondary impacts after the car has been in a collision.  Volkswagen demonstrated that the doors and windows would be openable to allow occupants to escape in the event of vehicle submergence.

In both the frontal offset and the side barrier tests, protection of all critical body areas was good for both the 6 and 10 year dummies, and the Volkswagen Multivan scored maximum points in this part of the assessment.  The front passenger airbag can be disabled to allow a rearward-facing child restraint to be used in that seating position.  Clear information is provided to the driver regarding the status of the airbag and the system was rewarded.  The Volkswagen Multivan is equipped with an indirect 'child presence detection' system, which issues a warning when it recognises that a child or infant may have been left in the car.  Indirect systems are no longer rewarded by Euro NCAP. All of the child restraints for which the Multivan is designed could be properly installed and accommodated.  The rear centre seat can be moved to sit either in the second row or the third row.  The car was tested with the seat in the third row but, for illustrative purposes, the diagram shows the seat in the second row.  The score is unaffected by the position of the rear centre seat.

Protection of the head of a struck pedestrian or cyclist was largely good or adequate, with poor results recorded on the stiff windscreen pillars and at the base of the screen.  Protection of the pelvis was mostly good. Protection of the femur was good at all test locations, while that of the knee and tibia was mixed.  The autonomous emergency braking system of the Volkswagen Multivan responds to vulnerable road users such as pedestrians and cyclists, as well as to other vehicles.  In tests of its response to pedestrians, the system performed adequately but it does not detect those to the rear of the vehicle.  The system performed well in tests of its reaction to cyclists, including ‘dooring’, where a door is opened into the path of a cyclist approaching from behind.  The system’s response to motorcyclists was good.

Overall, the performance of the autonomous emergency braking (AEB) system was good in tests of its reaction to other vehicles.  A seatbelt reminder system is fitted as standard to the front and rear seats.  The car has an indirect driver status monitoring system as standard, detecting driver fatigue but not distraction.  The lane support system gently corrects the vehicle’s path if it is drifting out of lane and also intervenes in some more critical situations.  The speed assistance system identifies the local speed limit.  The driver can choose to allow the limiter to be set automatically by the system.