The passenger compartment of the Multivan remained stable in the frontal offset test. Dummy readings showed good protection of the knees and femurs of the driver and passenger. VW showed that a similar level of protection would be provided to occupants of different sizes and to those sitting in different positions.  With the exception of the driver’s lower leg, protection of which was rated as adequate, protection of all critical body areas was good for both the driver and front seat passenger.  Analysis of the deceleration of the impact trolley during the test, and analysis of the deformable barrier after the test, revealed that the Multivan would be an aggressive impact partner in a frontal collision. In the full-width rigid barrier test, all protection of all critical body areas was good or adequate. In both the side barrier test and the more severe pole impact, dummy readings indicated good protection of all critical body areas. However, inspection of the pole test vehicle revealed that one of the clips which holds the side curtain airbag to the roof rail had become detached.  The score for the head was penalised for this unintended behaviour, both in the pole test and the side barrier impact where the airbag also plays a critical role.  Control of excursion (the extent to which a body is thrown to the other side of the vehicle when it is hit from the far side) was found to be marginal. The Multivan has a counter-measure to mitigate against occupant to occupant injuries in such impacts and this performed well in Euro NCAP's test. Tests on the front seats and head restraints demonstrated good protection against whiplash injuries in the event of a rear-end collision.  A geometric analysis of the rear seats also indicated good whiplash protection.   The Multivan has an advanced eCall system which alerts the emergency services in the event of a crash.   The car also has a system which applies the brakes after an impact, to avoid secondary collisions.

In both the frontal offset and side barrier tests, protection of all critical body areas was good for both the 6 year and 10 year dummy, and maximum points were scored in this part of the assessment. The front passenger airbag can be disabled to allow a rearward-facing child restraint to be used in that seating position.  Clear information is provided to the driver regarding the status of the airbag and the system was rewarded.  All of the child restraint types for which the car is designed could be properly installed and accommodated.

The protection offered by the bonnet to the head of a struck pedestrian was mixed, with areas of good and poor performance.  The bumper provided good protection to pedestrians’ legs at all test points but the protection provided to the pelvis by the front edge of the bonnet was, again, mixed.  The Multivan has an autonomous emergency braking (AEB) system which can respond to vulnerable road users as well as to other vehicles.  The system performed adequately in tests of its response to pedestrians and to cyclists, with impacts avoided in many scenarios.

The Multivan has a seatbelt reminder system on the front and rear seating positions.  The AEB system performed well in tests of its response to other vehicles, with impacts avoided in most test scenarios.  A speed assistance system combines camera information with digital mapping to identify local speed limits and presents this information to the driver, allowing the limiter to be set appropriately.  A lane support system gently corrects the vehicle’s path if it is drifting out of lane and intervenes more aggressively in some more critical situations.