The passenger compartment of the Caddy remained stable in the frontal offset test. Dummy numbers showed good protection of the knees and femurs of both the driver and passenger. Volkswagen showed that a similar level of protection would be provided to occupants of different sizes and to those sitting in different positions. Analysis of the deceleration of the impact trolley during the test, and analysis of the deformable barrier after the test, revealed that the Caddy would be an aggressive impact partner in a frontal collision. In the full width rigid barrier test, protection of the chest of the passenger was rated as marginal, based on readings of chest compression.  All other critical body areas were rated as good or adequate.  In the side barrier test, protection of all critical body regions was good and the Caddy scored maximum points. In the more severe side pole impact, protection of the chest was marginal but that of other critical body areas was good.  Limitation of occupant excursion - the extent to which the occupant is flung to the other side of the vehicle in a side impact - was rated as marginal. The Caddy is equipped with a centre airbag to protect against occupant to occupant injuries in side impacts. The airbag performed well in Euro NCAP's tests, with good protection of the dummies' heads. Tests on the front seats and head restraints demonstrated good protection against whiplash injures in the event of a rear-end collision. A geometric assessment of the rear seats also indicated good whiplash protection. The Caddy has an advanced eCall system which automatically alerts the emergency services in the event of a collision, and multi-collision braking to prevent secondary impacts.

In the frontal offset test and the side barrier impact, protection of all critical body areas was good for both the 6 and 10 year dummies, apart from the neck of the 10 year dummy, protection of which was adequate. The front passenger airbag can be switched off to allow a rearward facing child restraint to be used in that seating position. There was insufficient space in the optional third-row seats to install some child restraints.  Otherwise, the Caddy could accommodate the restraints for which it is designed.

The protection offered by the bonnet to the head of a struck pedestrian was predominantly good or adequate. The bumper provided good protection to pedestrian's legs at most test positions. However, protection of the pelvis was mixed, with areas of good and poor protection. The Caddy's autonomous emergency braking (AEB) system detects vulnerable road users like pedestrians and cyclists, as well as other vehicles. In tests of the system's response to such road-users, performance was rated as adequate.

The Caddy’s autonomous emergency braking (AEB) system performed well in tests of its reaction to other vehicles, with impacts avoided in almost all cases. A seatbelt reminder system is standard for all seats and the Caddy is also equipped with 'Driver Alert System’, which monitors steering inputs for patterns which are characteristic of a fatigued or inattentive driver. Lane assistance is provided by 'Lane Keep Assist' which corrects the car's path if it is drifting out of lane and which also intervenes in some more critical situations. A driver-set speed limit is standard equipment.